jilisss Privacy Policy — How Your Personal Data Is Collected, Used, and Protected

When you register an account on jilisss, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old as mandated for online gaming in the Philippines, and to set up your account correctly. We may also collect additional documents such as a government-issued ID or proof of address if our compliance team needs to complete a Know Your Customer (KYC) verification. Any information you provide when contacting our support team — whether through live chat, email, or any other channel — is also retained so we can track and resolve your concern efficiently. You are responsible for ensuring that all information you submit is accurate and up to date, and you can request corrections at any time by reaching out to our support team.

When you access the jilisss platform through a browser or mobile device, we automatically collect certain technical data to help us deliver a stable and personalised experience. This includes your IP address, device type, operating system, browser version, session timestamps, pages visited, and in-game activity logs. We use this data primarily to monitor platform performance, detect unusual or suspicious activity, prevent fraud, and improve the overall user experience for Filipino players. Session data is also used to restore your progress if a connection is interrupted during a game round. We do not use this automatically collected data to build advertising profiles or share it with third-party marketing networks. All technical logs are stored securely and are only accessible to authorised members of the jilisss operations and security teams.

All deposits and withdrawals on jilisss are processed in Philippine pesos (PHP) through local payment channels. When you make a financial transaction, we record the transaction amount, date and time, payment method used, and the outcome of the transaction. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled by our trusted payment partners who operate under their own security and compliance standards. Transaction records are retained for a minimum period as required by Philippine financial regulations and may be reviewed by our compliance team in the event of a dispute or investigation. If you have questions about a specific transaction, you can raise a concern through the FAQ page or contact our support team directly. All financial data is encrypted both in transit and at rest to prevent unauthorised access.

jilisss does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your data with carefully selected service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, or when we have a good-faith belief that disclosure is necessary to protect the rights, safety, or property of jilisss, our members, or the public. In the event of a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your data with third-party advertisers or social media platforms without your explicit consent.

As a registered member of jilisss, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your account and associated data subject to our legal retention obligations. You may also request a copy of your data in a portable format, or ask us to restrict how we process your information in certain circumstances. To exercise any of these rights, please contact our support team via live chat and provide sufficient details to verify your identity before we process your request. We aim to respond to all data-related requests within a reasonable timeframe in line with applicable Philippine data privacy regulations. Please note that some data may need to be retained even after an account closure to comply with anti-money laundering laws, financial record-keeping requirements, or ongoing investigations. For more information about how we handle your account, visit the FAQ page or review our Terms and Conditions.